Privacy Policy

Privacy Policy – R&R Guardian Insurance Brokers LLC

The current privacy policy:

• Prohibits sharing SMS opt-in data with third parties.

• Outlines security measures to protect data.

However, it lacked a clear, unconditional statement that consumer data will never be transferred to external organizations, even with consent.

To ensure full compliance, the following statement has been added:

We do not transfer, share, or disclose your personal information or SMS registration data to any external organizations under any circumstances, even with your consent.

Direct Lending Checkbox Notice

No sample message or campaign description mentions direct lending or loan agreements. Therefore, the 'Direct lending or loan arrangement' checkbox must be unchecked.

This campaign does not involve:

• Offering personal, payday, or installment loans

• Collecting consumer loan applications

• Advertising loan approval, funding, or interest rates

• Engaging in any type of lending or financing agreements

This ensures your campaign is accurately classified as non-lending related.

Age-Gated Content Checkbox Notice

No restricted content is found in the sample messages or campaign description. Therefore, the Age-gated content checkbox must be unchecked to reflect that this campaign does not include any adult-only or age-restricted material.

To confirm compliance, this campaign includes:

• No references to alcohol, tobacco, vape, or controlled substances.

• No adult content, sexually explicit material, or suggestive language.

• No gambling, sweepstakes, or lottery-related offers.

This ensures the campaign is accurately classified as suitable for general audiences.

Call to Action (CTA)

To comply with regulations, your message must include the Privacy Policy and Terms & Conditions URL: https://rrguardianinsurance.com/privacy-policy

Required text to add:

For our privacy policy and terms & conditions, visit https://rrguardianinsurance.com/privacy-policy.

Here is a compliant example message:

Do you agree to receive text messages from R&R Guardian Insurance Brokers sent from (863) 216-3455? Message frequency varies and may include standard notifications, promotional messages, delivery status notifications, conversational messaging, appointment reminders, service or order information, insurance product information, updates, policy reminders, promotional offers, and personalized support. Message and data rates may apply. Reply STOP at any time to end or unsubscribe. For assistance, reply HELP or contact support at (863) 216-3455. For our privacy policy and terms & conditions, visit https://rrguardianinsurance.com/privacy-policy.

☐ Yes, I agree to receive text messages from R&R Guardian Insurance Brokers sent from (863) 216-3455. ☐ No, I do not want to receive text messages from R&R Guardian Insurance Brokers.

Brand and Message Flow Consistency

Identified Issues:

• The brand name in the Message Flow (CTA) field does not match the full legal name used elsewhere.

• Message frequency description is inconsistent across fields.

• Message types are not aligned in Description, Message Flow, and Terms & Conditions.

Required Actions:

• Update the brand name to: R&R Guardian Insurance Brokers LLC

• Ensure all three fields consistently include the following message types:

  • Standard notifications

  • Promotional messages

  • Delivery status notifications

  • Conversational messaging

  • Appointment reminders

  • Service or order information

  • Insurance product information

  • Updates

  • Policy reminders

  • Promotional offers

  • Personalized support

• Confirm that message frequency is described consistently in all fields.

Final Privacy Policy Language

Our company ("we" or "us") recognizes that you care how information about you is collected and used. We have created this Privacy Policy to inform you of our information collection, use, and sharing practices for this website.

Please be advised that the practices described in this Privacy Policy apply only to information gathered through this website and do not necessarily reflect our practices with respect to information gathered through other means, including digital platforms, other websites, and email communications.

If you have any questions regarding this Privacy Policy, please contact us at the number listed on this website.

What Information Do We Collect and How Is It Used?

Information You Voluntarily Provide

"Personal Information" refers to data that you voluntarily provide to us, such as your full name, physical address, email address, or phone number. This information is collected when you fill out contact forms, subscription requests, or otherwise submit data to us.

We use Personal Information to:

• Provide requested services and information

• Communicate with you by telephone, email, or mail

• Respond to your inquiries or comments

• Send newsletters and other communications

• Conduct market research

• Ensure compliance with policies and regulations

• Promote and market our services

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Information We Automatically Collect

We use cookies and other tracking technologies to collect information such as IP addresses, browser types, location (not street address), device types, and site usage patterns. This helps us analyze traffic and improve our site.

While this information is not linked to your name or contact details, we reserve the right to use it to identify individuals when necessary for legal or policy enforcement purposes.

Sharing of Personal Information

We do not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to.

We do not transfer, share, or disclose your personal information or SMS registration data to any external organizations under any circumstances, even with your consent.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

Opting Out of Text Messages

You have the right to opt out of receiving text messages from R&R Guardian Insurance Brokers at any time. To opt out, reply "STOP" to any message you receive from us.

Consent and Opt-In

By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. Consent is obtained explicitly, and you are informed about the types of messages you will receive.

How Do We Protect Your Personal Information?

We use secure technologies and firewalls to safeguard your data. However, no system can be guaranteed secure, and data transmission is at your own risk.

How Can You Correct Your Personal Information?

You can request corrections or updates to your Personal Information by contacting us at the number listed on our website.

Links to Third-Party Websites

This site may include links to external websites. Our policy does not apply to data collected on those sites. Please read the privacy policies of other websites you visit.

Policy Updates

We may revise this Privacy Policy as our website evolves. Updates will be posted here with a new effective date. Continued use of the site indicates acceptance of the revised policy.

If you have any questions about this privacy policy or how your information is used, please contact us at:

📧 [email protected]

📞 +1(863) 777 0654 - +1(863) 216 3455

🌐 rrguardianinsurance.com

Last updated: 05/13/2025